Welcome to Oxen Hi-Tech! By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions:
- Product Orders and Payments:
- Customers can purchase our products using Bangladeshi payment gateways such as bKash, Rocket, and Nagad.
- Cash on delivery option is available, and customers are required to pay the delivery charge upon receiving the product. The product payment can be settled after receiving the item.
- Warranty:
- We offer a 3-6 months warranty on our products. If you encounter any issues within this period, we will take care of the matter promptly.
- For warranty claims, please contact our customer support team with proof of purchase.
- Return Policy:
- If you receive a faulty product from our courier, we encourage you to inspect the parcel in front of our delivery partner’s agent and return it immediately.
- To initiate a return, contact our customer support team within the stipulated time frame.
- The return must include all original packaging and accessories.
- Privacy and Data Security:
- Oxen Hi-Tech prioritizes your privacy. We do not store any private information of our clients or visitors.
- Rest assured, we do not sell customer data to third parties. Your information is safe with us.
- Limitation of Liability:
- Oxen Hi-Tech shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.
- Governing Law:
- These terms and conditions are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Bangladesh.
Please read these terms and conditions carefully before making a purchase. By proceeding with a purchase, you acknowledge that you have read, understood, and agree to these terms.
