INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I claim warranty for a product purchased from Oxen Hi-Tech?
To initiate a warranty claim, please follow these steps:
- Navigate to the Support page.
- Look for the Warranty Claim form, which can be filled out to request warranty service.
Where can I find my Purchase Invoice ID?
Your Purchase Invoice ID is usually located on the invoice or order confirmation email you received at the time of purchase. It is a unique identifier associated with your order.
Can I check the status of my warranty claim?
Yes, you can track the status of your warranty claim by contacting our customer support team. They will provide you with the necessary updates on the progress of your claim.
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